I haven’t seen something like this before!

I came across this link – http://darpg-grievance.nic.in/

An online Public Grievance lodging and monitoring system by the Department of Administrative Reforms & Public Grievances of Government of India!

If you have any complaint about the functioning of any of the 20 government departments listed below then you can lodge a complaint on this site.

The 20 departments about which you can lodge a complaint are -

1. Railways
2. Posts
3. Telecom (incl. BSNL & MTNL)
4. Urban Development (DDA, L&DO, CPWD, etc)
5. Petroleum & Natural Gas
6. Civil Aviation (IA, AI, AAI, etc)
7. Shipping, Road Transport & Highways
8. Tourism
9. Public Sector Banks
10. Public Sector Insurance Companies
11. National Saving Scheme of Ministry of Finance
12. Employees Provident Fund Organization
13. Regional Passport Authorities
14. Central Government Health Scheme
15. Central Board of Secondary Education
16. Kendriya Vidyalaya Sangathan
17. National Institute of Open Schooling
18. Navodaya Vidyalaya Samiti
19. Central Universities
20. ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour

This is cool. If what I have read in the mail where I found the link is true then the action IS taken within a week’s time. We can’t assume how effective this would be but we can definitely treat it as a start. At least there is someone to listen!