I recently purchased new camera straps – Peak Design Leash and Clutch. Peak Design is a manufacturer of some interesting camera accessories mostly straps and clips to hold the camera in various positions. They sell online and ship internationally. I ordered Leash and Clutch and paid $67.41 after applying a 10% discount coupon. I placed the order on 28 March and I received them in Mumbai, India on 7 April.
They have warehouses in Toronto, London, Hong Kong and California and they ship from a warehouse near to you. Before I placed the order I was apprehensive about shipping times and whether I will receive the product at all because they ship for free if the order is above $50 and the only service they could afford would be postal service. I had a bad experience with International postal service. Couple of months ago I had purchased something from eBay USA and the item was sent though USPS first class international mail and I never received it ultimately having to get a refund after more than a month. The seller shipped it and I could track it till it was in the US but once it left US there was no track of the item. Seller lost the item and I lost the difference in foreign exchange between order and refund.
So I wasn’t sure if I will receive my Leash and Clutch if they ship through regular postal service, so before placing the order I sent them an email asking which shipping service they use. They replied back with a link to their FAQ about shipping which I had already read. So that was of no help. I went ahead and placed the order hoping for the best. I ordered it on Saturday 28 March 2015, I got shipping notification on Monday 30 March and it was shipped through Hong Kong Post International Registered Mail. They also provided me a tracking number. I crossed my fingers and the wait began.
The tracking page on Hong Kong Post’s site doesn’t give much information about the shipment. Luckily the tracking page from India Post gives details of the progress made by the shipment. On 31st it left Hong Kong, Reached India on 4 April and it was finally delivered to me on 7 April. I had it in my hands within 8 days of shipping. That’s impressive for the postal service.
I also did not have to pay any custom duties. I feared the item might get stuck at customs or I might have to pay custom duty of as much as 30% which is what I saw was being levied on camera accessories. Above all I feared damage or total loss once it reached India. But as the tracking history shows the item wasn’t sent to customs and was sent to me directly from the foreign post office.
So if you are in India and have been thinking of buying any of Peak Design’s products go on and buy it. It took 8 days to reach Mumbai, could take more for other parts of India especially non metro cities. Take a look at what Peak Design Leash and Clutch are –